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Terms of Business

1. Project Booking & Deposits

To secure your project slot, a non-refundable deposit is required.

Until the deposit is received, we cannot guarantee availability. Projects are booked on a first-come, first-served basis.

If you're joining our waiting list, a £250 non-refundable deposit is required, which will be deducted from your final project invoice.

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2. Payments & Invoicing

Projects are typically invoiced in three stages:

  • £250 + VAT deposit to book your slot

  • Then, 50% of the remaining balance on project commencement

  • Remaining 50% balance paid on completion, before final delivery

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We do not offer payment plans outside of this structure.
All invoices must be paid within 7 days of receipt unless otherwise agreed in writing.

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3. Client Responsibilities

We rely on prompt communication and feedback to keep projects on track. Clients are responsible for providing content, feedback, and approvals in a timely manner.
Delays in client communication may result in project timelines being extended.

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4. Intellectual Property

Full ownership of final designs and websites will transfer to the client once the final balance has been paid in full.
Re:Aligned retains the right to showcase work in our portfolio, marketing materials, and on social media unless otherwise agreed.

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5. Cancellations & Refunds

If you choose to cancel your project after booking, your deposit is non-refundable.
If a project is cancelled after any work has been completed, you will still be liable to pay for the entire project costs in full.

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6. Project Timelines

We will provide an estimated timeline at the start of the project.
We work on a limited number of projects at once to ensure quality, but timelines are dependent on client communication and deliverables.

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7. Scope of Work

Your proposal will clearly outline what is included. Any work requested outside the agreed scope will be quoted separately.

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8. Legal

We are not responsible for any legal clearances (e.g., trademarking logos) unless specifically arranged.
All branding, websites, and marketing assets are created based on the information and direction provided by the client.

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